OUR GUARANTEE – QUALITY YOU CAN TRUST
All Hilts watch movements are covered by a five-year limited warranty. See our Returns page for coverage, exclusions and claim instructions.
- This warranty does not cover the following:
- Loss or theft of the watch.
- Damage resulting from accidents, such as impacts, drops, or other unforeseen events.
- Harm caused by improper use or intentional misuse, including overwinding.
- Any damage caused by unauthorized repairs, modifications, or tampering with the watch by anyone other than Hilts or a Hilts authorized service provider.
- Cosmetic imperfections such as scratches, dents, corrosion, and general wear and tear from regular use.
- Water damage due to user error, rather than mechanical failure.
- Issues caused by adjusting the date between 8pm and 2am.
- Routine cleaning and maintenance.
- Magnetization of the movement.
- The warranty does not extend to the case, glass, crown, straps, or any damage resulting from excessive or improper use, including conditions that exceed the watch's water resistance capabilities.
No, it doesn’t.
The limited warranty begins on the date your order is dispatched.
The watch movement warranty transfers with the watch when the new owner retains the original proof of purchase and warranty documentation.
You can contact us through our contact page. We will be happy to assist you.


